Terms and conditions of car rental from Al Azmi office in Hurghada

Welcome to the site Al Azmi car rental office. Please read the following terms and Conditions carefully before you use our services or make any booking through the site. Your use of our website means your full and binding acceptance of these terms.

Reservations and payment

  • Reservations are made through the website or through direct communication with the customer service team. And pick-up through one of the branches inside the city of Hurghada.

  • An agreed percentage must be paid by the reservation provider to confirm the reservation.

  • The following payment methods are accepted: cash, bank transfer, credit cards (depending on available).

  • Prices are subject to change without prior notice, and the final price is calculated at the time of confirmed booking.

Receipt and delivery

  • The car is delivered at the exact time and place agreed in advance.

  • A valid ID and an original driver's license must be presented upon receipt.

  • The customer is responsible for checking the car and making sure of its condition before signing the contract.

Use and responsibility

  • It is allowed to use the car only inside the Arab Republic of Egypt, and it is not allowed to drive it outside the borders without a written permit.

  • It is forbidden to use the car for illegal purposes, racing or loading excess weight.

  • The customer is responsible for any damages resulting from misuse or accidents resulting from negligence.

Cancellation and refund policy

  • The reservation can be canceled 24 hours before the pick-up time without a fee.

  • In case of cancellation less than 24 hours in advance, 25% of the advance amount will be deducted as an administration fee.

  • In case of non-attendance for pick-up on the appointed date without prior notice, the amount paid is not refunded.

Maintenance and fuel

  • The car is delivered in excellent condition and with a specified amount of fuel, and the customer has to return it in the same amount.

  • In the event of breakdowns caused by manufacturing or mechanical defects, the office is obliged to send a replacement car at no extra charge.

Privacy

  • We are keen to protect your personal information in accordance with Privacy Policy Published on the site.

  • We will not share your data with any third party without your consent, unless required by law.

Permissible speed while driving

  • All customers are required to comply with the legal speed limit while driving the rental car from Al Azmi office. The speed should not exceed 60 kilometers per hour within cities, And not to exceed 90 kilometers per hour on highways.
  • Any violation of traffic laws or exceeding the speed limit is fully under the responsibility of the tenant, and may entail monetary fines or legal liability.
  • We emphasize the importance of safe driving to keep you and others safe.

Modification of terms

  • Al Azmi office reserves the right to amend these terms and conditions at any time without prior notice.

  • Any changes will be posted via the site, and your continued use of the service is an implied consent to the modifications.

Communication

For reservations and inquiries, please contact us via:

Our branches

1-Hurghada-Al Kawthar in front of Masri hospital next to smart furniture exhibition
2-Hurghada-main neighborhoods Fayrouz area next to the blue bus Office

Notable: By using the services of Al Azmi office, you acknowledge that you have read, understood and agreed to all the terms and conditions described above.